Privacy Policy

1. Introduction

Sydney Removalist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you request a quote or contact us.
• Moving Details: Information about your move including pickup and delivery locations, dates, and inventory.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Cookies: We use cookies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our moving services
• Process your quote requests and bookings
• Communicate with you about your move
• Improve our website and services
• Send promotional materials (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and communication platforms, provided they agree to keep your information confidential.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies Policy

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: 1300 000 000
• Email: info@sydneyremovalist.com.au